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  • About us
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DIALOGUE

Most people who write something in the comments field under news articles want to be joined by journalists and experts, according to Nieman Lab in an article about a comment section survey from The University of Texas (2017). It showed that:
​
  • Eighty per cent of those who comment on a news article would like to be joined by journalists who help clarify the facts.

  • Sixty per cent also want reporters to actively contribute to comment fields.

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Comment fields as journalism need an editorial presence for several reasons. First and foremost, it’s about us stopping being megaphones – and instead co-creating journalism with the public. But it’s also about removing gross hate speech in comments, ensuring that no individual is left exposed, that gossip does not become truth and to create opportunities for people to deepen their understanding of the world without the risk of personal attacks and hatred being directed against them.

​In addition, people need help to tell a good story. Similarly to when we interview someone with a microphone or pen and paper, we need to ask follow-on questions and counter questions in comment fields on social media too. It is somehow easier to develop your ideas with an opponent to bounce off.

Read more about the Basics of Dialogue here.
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The social media guide is empowered by Sveriges Radio. Sveriges Radio is a non-commercial, independent public service radio broadcaster. The headquarters are based in Stockholm, and the company has 25 local radio stations across the nation. SR report on Sweden and swedish news in six languages every weekday: arabic, english, kurdish (kurmanji and sorani), persian (farsi and dari), somali and swedish.  Sveriges Radio also provides content in finnish, meänkieli, sápmi and romani chib. All departments and editorial rooms are represented in social media, and SR has main accounts on Facebook, Instagram and Twitter. 
  • Hem
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    • Uppdateringar
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  • Planering
    • Redaktionell strategi
    • Vilka är ni i sociala medier?
    • Mål och statistik
    • Crowdtangle
      • Dashboards
      • Intelligence
    • Återkoppling
    • Att vinna tid
    • Att prata om sociala medier i radio
    • Tänk på källskyddet!
  • Best Practice
    • Best practice: introduktion
    • Instagram
      • Så lyckas du på Instagram
      • Flödet
      • Hashtaggar
      • Händelser
      • Höjdpunkter
      • Lokala Instagramkonton
    • Facebook
      • Grupper
      • Facebook Live
      • Statistik
      • Lokala Facebooksidor
    • Twitter
      • Tweetdeck
      • Statistik
    • Foto
    • Video
      • Innan du börjar
      • Tips & Trix
    • Ljud
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  • Research
    • Research: introduktion
    • Snabb nyhetsresearch
    • Personkartläggning
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      • Dialogens grunder
      • Nästa nivå
    • När det stormar
      • Checklista med tips och råd
    • Publikmedverkan
      • Crowdsourcing
      • Geotaggning
      • Hashtaggar
      • Whatsapp
    • Hat och hot
  • Juridik
    • När gäller YGL?
    • Programreglerna i sociala medier
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  • Om oss
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    • Förord
  • Home
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    • Who are you on social media?
    • Targets and statistics
      • Crowdtangle
        • Dashboards
        • Intelligence
    • Feedback
    • Gaining time
    • Talk about social media on radio
    • Source Protection
  • Best Practice
    • Instagram
      • How to succeed on Instagram
      • The Feed
      • Hashtags
      • Stories
      • Story highlights
    • Facebook
      • Facebook Groups
      • Facebook Live
      • Statistics on Facebook
    • Twitter
      • Sort using Tweetdeck
      • Twitter statistics
    • Photos
    • Video
      • Before you begin
      • Tips and tricks
    • Audio
    • Graphics
  • Research
    • Fast news research
    • People finding
    • Source criticism
  • Interaction
    • Dialogue
      • The basics of dialogue
      • Taking the dialogue to the next level
    • Storms of comments
    • Audience participation
      • Crowdsourcing
      • Geotagging
      • Hashtags
      • Whatsapp
    • Hate speech and threats
  • Legal issues
    • Freedom of Expression Law (YGL)
    • Sveriges Radio's programme policy on social media
    • Right of quotation and copyright
    • Private use of social media
  • About us
    • About the social media guide
    • Previous handbooks
    • Preface